SignSlip

Connect Telegram to Your Team

Complete this guide to start receiving Telegram messages in your SignSlip team inbox.

1Open BotFather on Telegram

  1. Open Telegram (mobile app or web at web.telegram.org)
  2. Search for @BotFather in the search bar
  3. Click on "BotFather" (verified with a blue checkmark)
  4. Click "Start" to begin chatting with BotFather

2Create a New Bot

  1. Type the command: /newbot
  2. BotFather will ask for a name (e.g., "My Business Inbox")
  3. Then ask for a username (must end with "bot" and be unique, e.g., "mybusiness_bot")
  4. BotFather will confirm the bot is created and show you a token
✓ Copy your token now! It looks like: 123456789:ABCDefGHIJKlmnoPQRstuvwxyz... You'll need this in the next step.

3Add Bot to Your Team

  1. Go back to SignSlip: Team Settings → Connected Channels
  2. Click "Add Channel"
  3. Select "Telegram"
  4. Give your bot a name (e.g., "Sales Channel")
  5. Paste your bot token
  6. Click "Save"

4Start Using Your Bot

  1. Find your bot username on the confirmation page (looks like: @mybusiness_bot)
  2. Share that username with your customers or team
  3. When someone messages your bot, the message appears in your SignSlip inbox
  4. Reply directly from SignSlip — your response goes back to them via Telegram
⚠️ Keep your token private — it's like a password for your bot. If someone gets your token, they can control your bot. Never share it publicly or paste it anywhere except SignSlip.

Troubleshooting

Bot isn't receiving messages?

  • Make sure your Telegram bot username is correct
  • Check that your bot token is valid (no extra spaces)
  • Verify your SignSlip team is on an active subscription
  • Try sending a test message directly to your bot

Done setting up Telegram?

Continue Setup